Business Information
Oreganix — a brand of Media Goats INC., a Delaware corporation
Registered office: 16192 Coastal Hwy, Lewes, DE 19958, United States
Orders ship from our U.S. fulfillment network. Customer support is provided by phone and email (below).
Customer Support
- Email: help@theoreganix.com — fastest way to reach us; include your order number for order-related questions. We respond within 1–2 business days.
- Phone: +1 (302) 567-1008 — US customer support line.
- Hours: Monday–Friday, 10:00 AM – 5:00 PM EST (excluding U.S. federal holidays).
Order Help
- Track your order: use our Track Order page or the tracking link emailed when your order ships.
- Refund requests: email us within 30 days of delivery with your order number — see our Refund Policy.
- Damaged or incorrect items: contact us within 7 days of delivery with your order number and photos.
- Subscription management: use the "Manage Subscription" link in your order emails, or contact us and we'll help.
Questions about this policy? Contact us or email help@theoreganix.com